Cancellation Policy
At Euphro, we understand that plans can change. If you need to cancel an order, please review the policy below.
Cancellation Timeframe
Orders may be canceled within 1 hour of being placed.
We process orders quickly, and after this timeframe, your order may already be in processing or shipped.
How to Cancel an Order
To request a cancellation, please contact us immediately at contact@euphro.shop and include:
1. Your order number
2. A clear request to cancel
Our customer service team will check the order status and assist you if your request is within the 1-hour cancellation window.
Refund for Canceled Orders
1. If your order is successfully canceled within the allowed timeframe, a full refund will be issued to your original payment method
2. Refund processing times may vary depending on your payment provider
Late Cancellation Requests
If your cancellation request is made after the 1-hour window, we cannot guarantee cancellation, as the order may already be processed or shipped.
In this case, please follow our Return & Refund Policy after receiving your order.
Contact Information
For cancellation requests or any related inquiries, please contact us at:
📧 contact@euphro.shop
Policy Updates
Euphro reserves the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Euphro.
We appreciate your understanding and cooperation.